Suresh Naidu
If you’d like to support a bakery that disregards their customers and everything else for their bottom line, feel free to skip this review. My experience here has left me thinking that this bakery does not put their customers first. 1. FRx regularly runs deals on their app, and for this 50% FRx deal, the bakery has likely started this deal, presumably to clear their expiring stock. This bakery does not advertise that the shelf life of their cookies are expiring in 2 weeks (Manufactured in 2024, Expiring on 22/24 April 2025). There were no other products with a longer shelf life. Are you going to claim that those products with longer shelf life were already sold out? Even so, why are you not giving this disclosure to your customers? 2. You advertised the deal inside your bakery without requiring the use of FRx points to redeem it, yet charging (or for a blunt but representative word, scamming) unsuspecting customers who have redeemed the deal inside the FRx app. Why the discrepancy? What's the point of marketing the deal on the FRx app and charging customers for points, when it can be purchased in the shop without any deals? Any business that cares for your customers would even know that this is not right. I hope this bakery can learn to put their customers ahead of their business, otherwise I would not recommend this bakery.